NetSuite CRM vs Salesforce: What Are The Differences?

Did you know that 31 million people in the United States work as entrepreneurs?

Keeping up with client demands is one of the most challenging tasks that organizations face today. Customers can order using their smartphones.

They, too, are on the go and want you to respond promptly. Do you know where your company sits in terms of customer service?

Customer service disasters can be avoided with the right company management software. NetSuite CRM vs Salesforce is used by businesses to track performance and provide customer care.

Which one should you pick, and why? Continue reading to discover more.

Subscription Plans

They both offer subscription plans that allow businesses to use the software monthly or annually. However, there are some critical differences between the two subscription plans.

What is NetSuite? NetSuite CRM offers a base subscription plan that includes all of the basic features of the software. However, there are also several optional add-on features that businesses can purchase, such as advanced reporting and lead management.

Salesforce, on the other hand, offers a base subscription plan that includes only the software’s core features. This can be cost-effective for businesses that only need the basic elements of CRM software.

So, which CRM subscription plan is right for your business? It depends on your specific needs and budget.

If you need all the bells and whistles, then NetSuite CRM is the way to go. If you are looking for more NetSuite guides, you may take a look at Free NetSuite Software Trial.

User Interfaces

NetSuite CRM offers users a more customizable interface, while Salesforce provides users with a more intuitive and easy-to-use interface.

The Salesforce user interface is geared more toward sales teams, while the NetSuite CRMs user interface can be customized to fit the needs of any business. The Salesforces interface is more visually appealing, while the NetSuite CRMs interface is more text-heavy.

Overall, both NetSuite CRM and Salesforce offer user-friendly interfaces. However, the Salesforces interface is more geared toward sales. It is more visually appealing, while the NetSuite CRMs interface is more customizable to fit the needs of any business.

Supported Devices

When comparing the two, one of the critical areas to consider is the devices each platform supports. NetSuite CRM is a cloud-based platform accessed from any device with an internet connection. This includes laptops, desktop computers, smartphones, and tablets.

Salesforce, on the other hand, is a platform designed to be used with a specific Salesforce app available on select devices. These include the iPhone, iPad, and Android devices.


NetSuite CRM is more customizable than Salesforce. This means you can tailor the software to fit your business needs better. Salesforce, however, is less customizable and can be more challenging to use if you have specific business needs.

Understanding NetSuite CRM vs Salesforce

It is important to understand the differences between NetSuite CRM vs Salesforce. Both CRMs offer a great deal of flexibility and customization, so it really depends on your specific needs as to which one is the better choice.

If you are looking for more advice, check out the rest of our blog today.

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  1. Seamless collaboration across departments is a goal for many businesses, and it’s inspiring to see how NetSuite’s integrated platform, with the right Implementation Partner, can make it a reality. The case study shared is particularly illuminating. More success stories, please!

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